LeJackpot Privacy Policy — Your Information Is Safe With Us

Running the LeJackpot platform and delivering the best experience requires us to collect certain information. We only collect what is strictly necessary.

Full payment card details are never stored on our servers — they are processed directly through the payment gateway.

LeJackpot collects information through various methods — but always with your consent or as a direct result of your actions on the platform.

• Registration Form: Information you provide when creating your account
• Payment Transactions: Automatically recorded during deposits and withdrawals
• Gaming Activity: A log of which games you play and when
• Cookies & Tracking: Data related to your browsing and app usage behavior
• Support Contact: Information shared via chat and email
• Third-Party Verification: From identity verification providers during the KYC process

Collected data is used only for specific, legitimate purposes. LeJackpot never uses your information beyond what has been declared.

• To manage your account and verify your identity
• To process deposits, withdrawals, and other financial transactions
• To provide personalized game recommendations and a tailored experience based on your preferences
• To send you relevant bonus and promotional offers (subject to your consent)
• To detect fraud, money laundering, and other illegal activity
• To improve platform performance and enhance user experience
• To meet legal obligations and submit reports to regulatory authorities
• To promote responsible gaming and monitor high-risk behaviour

LeJackpot never sells your data. However, in certain specific situations, limited information may need to be shared — always for legitimate reasons.

• Payment Gateway: To verify transactions exclusively with bKash, Nagad, and Rocket
• KYC Service Provider: With licensed institutions as part of the identity verification process
• Game Software Studio: Gameplay data for technical purposes only
• Law Enforcement Agencies: By court order or legal obligation
• Regulatory Authorities: Annual report as required by licence conditions

In these cases, only the minimum necessary data is shared. All third parties contracted with us are required to uphold our privacy standards.

LeJackpot employs industry-leading security measures to protect your data — covering both technical and organisational aspects.

In the event of a security breach, affected members will be notified within 72 hours and all necessary steps will be taken.

Cookies are used on the LeJackpot website and app. Cookies are small files stored in your browser that help improve your experience.

You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

LeJackpot does not retain data longer than necessary. A specific retention period is defined for each category of information.

• Account Information: For the duration of your active account and 5 years after closure (for legal compliance)
• Transaction Records: 7 years from the date of your last transaction (as required by financial regulations)
• Support Conversations: 3 Years (for dispute resolution)
• Marketing Data: Deleted immediately upon withdrawal of consent
• Log Files: 12 Months (for security investigations)
• Cookie Data: Up to 1 year from session, depending on type

As a LeJackpot member, you have several rights regarding your personal data. To exercise any of these rights, please contact our support team.

To exercise any of these rights, email us at privacy@lejackpot.bet. We will respond within 30 days.

LeJackpot is strictly for individuals aged 18 and above. We do not knowingly collect or retain any data from minors.

• Age verification is in place at the time of registration
• Proof of age may be requested at any time if there is reason for suspicion
• If a user is confirmed to be a minor, all associated data will be deleted immediately
• Parents may contact us directly to request the deletion of their child's data

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team.

If we make changes to this Privacy Policy, this page will be updated accordingly. For significant changes, members will also be notified by email. The date of the latest update is shown at the top of this page.